Policies

RETURN POLICIES
 Due to the individual nature of the business, we request that you carefully make your purchasing decisions.  We are happy to answer any questions that you have prior to purchasing, and to work with you on your order.  Regretfully, we cannot accept returns.
 
We pack each piece with care & lots of bubble wrap. On the extremely rare occasion, if you receive a piece that is broken, please contact us within twenty-four hours so that we can address & resolve the issue.
 
SHIPPING POLICES
Dustin personally makes each glass piece you purchase, it will take 2-4 weeks to process your order before shipping. We ship UPS ground with tracking & will send an email confirmation once your order has shipped. Thank you for your patience, it will be worth the wait for a finely made, one of a kind, custom glass creation.
 
Double Check that your Mailing Address is CORRECT
 
Contiguous United States (Lower 48) Orders:
  • Orders under $350 = shipping is $30
  • Orders between $350-$650 = shipping is $40
  • Orders over $650 = shipping is $50
Alaska & Hawaii Orders:
  • Orders under $350 = shipping is $50
  • Orders between $350-$650 = shipping is $70
  • Orders over $650 = shipping is $90
International Orders: 
  • Orders under $350 = shipping is $92
  • Orders between $350-$750 = shipping is $175
  • Orders over $750 = shipping is $245
  • Buyer is responsible for duties or custom charges.
  • Buyer is responsible for lost or damaged packages. 
    Double Check that your Mailing Address is CORRECT
     
    COLOR
    Please be aware that all computer screens display/resolution differ, so if you are unsure of the color of the glass, please do not hesitate to contact us with any questions.
    You are not buying this exact piece of glass. Every piece is made to order.  Color placement may differ for each piece, but will be very similar to what is pictured.
    COPYRIGHT
    All images & designs are copyright to Nyminal Glass. They must not be used without written permission from us.