Policies
COLOR
Please be aware that all computer screens display/resolution differ, so if you are unsure of the color of the glass, please do not hesitate to contact us with any questions. Every piece is made to order so color placement may differ, but will be very similar to what is pictured.
RETURN POLICIES
Due to the individual nature of the business, we request that you carefully make your purchasing decisions. We are happy to answer any questions that you have prior to purchasing, and to work with you on your order. Regretfully, we cannot accept returns. We pack each piece with care & lots of bubble wrap. On the extremely rare occasion, if you receive a piece that is broken, please contact us within twenty-four hours so that we can address & resolve the issue.
PICK UP IN STORE
In person pick up at our studio in Dayton, OH is available! Email or call for instructions.
SHIPPING POLICES
Dustin personally makes each glass piece you purchase, it will take up to 2-4 weeks to process your order before shipping. We ship UPS ground with tracking & will send an email confirmation once your order has shipped. Thank you for your patience, it will be worth the wait for a finely made, one-of-a-kind, custom glass creation.
Double Check that your Mailing Address is CORRECT
Contiguous United States (Lower 48) Orders:
- Orders under $350 = shipping is $30
- Orders between $350-$650 = shipping is $40
- Orders over $650 = shipping is $50
Alaska & Hawaii Orders:
- Orders under $350 = shipping is $50
- Orders between $350-$650 = shipping is $70
- Orders over $650 = shipping is $90
International Orders:
- Orders under $350 = shipping is $92
- Orders between $350-$750 = shipping is $175
- Orders over $750 = shipping is $245
- Buyer is responsible for duties or custom charges.
- Buyer is responsible for lost or damaged packages.
Double Check that your Mailing Address is CORRECT
COPYRIGHT
All images & designs are copyright to Nyminal Glass. They must not be used without written permission from us.